What is the difference between Michel Lyon and Shape Edward?
We have two styles of suit here at Daniel Hechter. The first style, Michel suit jackets and Lyon trousers, is a classic comfort cut suit. These suits offer more room in the bi-cep, waist and leg. They still subscribe to a tapered style, but offer extra comfort.
The second style, Shape suit jackets and Edward suit trousers, is a slim fit suit. These suits offer a tapered waist and leg, as well as offering a slimmer silhouette in the jacket. These suits are not skinny fits, so they do offer a relative amount of room.
What is the difference between Short, Regular and Long fits?
A short fit suit is shorter in the sleeve, body and trouser length. A regular fit suit is the standard size. A long fit suit is longer in the sleeve and body.
What is the difference between a Slim Chino and Louvre Chino?
The slim chino is a very slim, skinny chino. The louvre chino is a classic comfort chino that has a less tapered design.
Payment & Delivery
What forms of payment does the shop have?
In store, we offer all card payments, cash, Afterpay and Alipay. Online, we only offer card payments, including PayPal.
How do I use a discount code?
When you get to the shipping address page at checkout, there is a small box on the page asking you for a discount code. Simply enter the code exactly as prescribed and the discount code will automatically go through.
How to check order status?
All orders are sent by Australia Post. In order to track a parcel, simply enter the tracking number sent to your designated email address and open Australia Post tracking.
How long does it take for orders to be processed?
Due to COVID-19 restrictions in Victoria, we are only fulfilling online orders on Thursdays weekly. This means orders may take a day to be processed, or up to a week depending on when the order was placed.
Do you offer international shipping?
At this time, we only offer shipping domestically to Australia only.
Do you offer exchanges or refunds?
We offer refunds and exchanges online, however we only offer exchanges in store. Please see our Refund Policy page for more information.
How do gift cards work?
Gift cards are available in store and online. Gift cards purchased in store are only redeemable for in store purchases. Like wise, gift cards purchased online are only redeemable for purchases made online. Gift cards cannot be exchanged for cash under any circumstance. Gift cards are valid indefinitely.